Store Policies

**REFUND | RETURN POLICY**

Once hair is shipped there will be NO EXCHANGES or REFUNDS!! Please be sure to ask all questions before placing an order/purchasing. 

**CANCELLED ORDERS**

Orders may be cancelled within 24hours of purchase. After the 24hr timeframe, ALL ORDERS are FINAL!!

M Official does not claim responsibility for loss packages. 

 

**SHIPPING POLICY**

Please allow 24-48 hours for order processing. Standard shipping is 7-10 business days.

Local package pick up not available at this time.